AfterTheCall FAQs
Find answers to common questions about recording, summaries, and billing.
General Questions
AfterTheCall is an AI-powered tool that records client meetings, generates summaries, extracts action items, and provides searchable transcripts - all automatically.
AfterTheCall supports Google Meet, Zoom, Webex, and Microsoft Teams.
No, the Chrome extension handles everything - recording, processing, and generating summaries.
AfterTheCall integrates with Notion, Jira, Confluence, HubSpot, and Google Docs. We’re adding more integrations over time.
Yes. Recordings and summaries are private by default. Meeting audio is encrypted in transit and at rest, stored on our secure servers, and processed automatically to generate your results. We don’t manually access or listen to recordings for support by default; access is restricted and only possible in exceptional cases if you explicitly request help and provide consent. Only people you share a link with can view shared content, and shared call pages are not indexed on search engines.
Recording Questions
Click the AfterTheCall extension icon in the toolbar or use the shortcut Command+Shift+9 to start recording.
Yes, the floating pill shows both pause and stop options during a meeting.
Yes, AfterTheCall detects mic mute/unmute and only records when the mic is active, ensuring no accidental internal recordings.
Free users can record up to 3 client calls for free. Pro users get unlimited recordings.
AI Summaries & Action Items
Each meeting gets a detailed AI-generated summary, actionable items with ownership, and a searchable transcript.
Yes. Summaries, action items, and transcripts have a one-click copy option, and Pro users can export them as PDF.
AfterTheCall uses advanced AI models to capture meeting context, participants' speech, and action items. Accuracy improves as AI models update.
Languages, accents & speech understanding
Universal-2 is the speech-understanding foundation behind AfterTheCall. While many tools rely on basic, generic models, we built on this architecture so transcription, summaries, and action items better reflect real conversations-including code-switching and varied accents.
AfterTheCall supports 100+ languages and regional variants, so you can run international client calls with one workflow instead of juggling multiple transcription tools.
AfterTheCall is built to handle code-switching-for example a meeting that moves between Spanish and English. The goal is coherent transcripts and summaries even when speakers switch languages mid-sentence.
Universal-2 is trained on large, diverse real-world speech datasets, which helps with regional accents and natural speaking styles compared with generic “one-size-fits-all” transcription.
You can focus on the meeting: language handling is designed to work across supported languages without making you pick a setting before each recording in most cases.
Sharing & Collaboration
Yes, you can generate a unique public link for any call summary to share with clients or teammates. Only those with the link can access it.
Yes. You can choose to share audio, summary, action items, notes, and transcript selectively.
Account & Billing
Click the "Upgrade to Pro" button in the dashboard or landing page. Pro users get unlimited calls, priority processing, and personal support.
Free includes Notion and Google Docs integration. Pro includes all integrations (Notion, Jira/Confluence, HubSpot, Google Docs) + more coming soon.
We currently accept payments via Paddle for credit/debit cards.
Yes, you can cancel or change your subscription directly from your dashboard.
All new users get 3 free calls to try the AI summaries before upgrading.
Technical & Support Questions
The Chrome extension works on desktop browsers. Mobile recordings are not supported yet.
Use the "Report Bug" popup in the dashboard. Our team will address it promptly.
Absolutely! Use the "Feature Request" popup in your dashboard to submit ideas.
Still have questions? Contact support